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U.S. Citizen Services


**Important: The Consular Agency in Barranquilla will be working on a reduced schedule of operations until further notice. Please call ahead to schedule appointments for Consular Reports of Birth Abroad, Passport Applications, and Notary Services.**


The American Citizen Services office at the U.S. Embassy in Bogotá and the U.S. Consular Agency in Barranquilla both provide assistance to U.S. citizens in Colombia.

The American Citizen Services (ACS) section of the U.S. Embassy in Bogotá offers a varied menu of services.  Please select the service you require, follow all instructions, and make an appointment if necessary.  Following is a list of the services that are provided with a link to the information. 

Security and Travel Information

Emergency & Travel Messages for all U.S. Citizens

Demonstration Notices

Colombia-Specific Information

Preparing for Emergencies

Smart Traveler Enrollment Program (STEP)

Special Entry Requirements for Dual Nationals and Minors

Passports & Reports of Birth


Reports of Birth Abroad

Emergency Services & Contacts

Death of a U.S Citizen Abroad

Victims of Crime

Arrests and Detention

Getting Financial Assistance

International Parental Child Abduction

Missing Persons

Related U.S. Government Services

Federal Benefits

Voter Registration

Affordable Care Act

Veterans Affairs

U.S. Taxes

Notarial Services

Local Resources

Lawyers and Legal Assistance

Hospitals and Medical Resources

Please contact with any questions.  You will typically receive a response within two (2) business days. If you have questions related to Federal Benefits, please contact

NOTE: In some cases security measures in our system block/filter messages and/or attachments that are too large or may be suspected of containing malicious code, including:

• emoticons (.png files), which may be imbedded in the signature block of web-based emails,

• any PNG graphics, banners, movies or similar items, either imbedded or in attachments,

• video or audio attachments (such as .wma files),

• attachments larger than 5MB.

If you have not received a response to your email within two (2) business days, please make sure that your e-mail does not include any of these items before you resend it.


  • All appointments made under the “Notarial and other services” category are EXCLUSIVELY for notary services. We CANNOT answer federal benefits (social security), visa, or other questions during the time reserved for notary services.  You will be turned away. 

Message for U.S. Citizens

  • The U.S. Embassy is coming to Barranquilla and Cartagena!

     To further assist U.S. citizens in Colombia, the U.S. Citizen Services will be visiting Barranquilla and Cartagena in October 2016.

    For information on our trip to Barranquilla and Cartagena, click here

ACS Calendar

  • Please click here to review the American Citizens Service Office's holiday schedule 

Tax Information

  • In order to obtain specific information about tax filing guidance for U.S. taxpayers living abroad please visit the Federal Benefits and Obligations page on For further information, please contact the International Taxpayer Service Call Center at 267-941-1000 (not toll-free).

    Unfortunately, U.S. embassies and consulates can only mail tax returns on behalf of U.S. taxpayers under very specific circumstances.


  • The American Citizen Services (ACS) unit of the U.S. Embassy Bogota only issues 52-page passports.

    The U.S. Embassy in Bogota and the Consular Agency in Barranquilla no longer offer the “additional visa pages” service.

    For further information, please click here


  • For U.S. citizens and Lawful Permanent Residents

    As of March 15, 2016, Canada expects electronic travel authorizations (eTA) for visa-exempt travelers seeking to enter the country by air. U.S. citizens are exempt from this requirement, however, lawful permanent residents of the U.S. who have an alien registration card will need to apply for such authorization. For further information, please click here

Fee changes effective Sep. 26, 2015

  • Please click here for important information about changes to consular fees.