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Visiting and Contacting Us

The Embassy’s American Citizen Services office is located at Calle 24 Bis No. 48-50 in Bogotá, Colombia. 

Passports and Notarial Services

Hours for in-person services at the Embassy are by appointment only. You can make an appointment here. To make an appointment to see a Consular officer, please send an e-mail to


Federal benefit Services:
To schedule an appointment or to obtain information, please call (1) 275-2000 from 10:30 to 12:00 p.m.  Or send an e-mail to

Registering births of American citizens abroad:
To request a Consular Report of Birth in Colombia, please click here.

The U.S. Consular Agency in Barranquilla
If you are on Colombia’s north coast, we strongly encourage you to take advantage of routine consular services offered at the U.S. Consular Agency in Barranquilla, open Monday through Friday from 8:00 a.m. to 12:00 noon for all citizen services.

General Questions
For general questions about citizen services, please email Be sure to include a phone number in case a consular officer needs to reach you.

For emergencies involving a U.S. citizen in Colombia, please click here.