Skip Global Navigation to Main Content
Skip Breadcrumb Navigation
U.S. Citizen Services


IMPORTANT: Due to a systems issue affecting global passport operations, there is currently a delay in the printing of U.S. passports that were approved at overseas passport facilities.  Applications accepted at U.S. Embassies or Consulates on or after May 26, 2015 are affected by this delay.  If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. Embassy in Bogota. 

If you are among the group affected by this delay (i.e. people who applied on or after May 26, 2015), you will not be charged for this limited validity emergency passport.

Please write to if you are affected by this delay and need to request an emergency limited validity passport. In your email to us, please include proof of your imminent travel (itinerary), your full name as it appears in your U.S. passport, your date of birth and the date you initially applied.

U.S. Citizens Need To Replace Indefinite Cedulas de Extranjeria with new Cedula by July 23, 2015. 

The U.S. Embassy Bogota would like to inform all U.S. citizens residing in Colombia on an indefinite residence permit, the so-called “cedula de extranjeria (C.E.),” that they need to apply at Colombian Immigration (Migracion Colombia) for a new residence permit prior to July 24, 2015.  Migracion Colombia will issue a new cedula valid for five (5) years. The requirement to replace indefinite cedulas is part of the measures stipulated in Decree 0834 dated April 24, 2013. For more information, including supporting documentation to present and fees, please visit the website of Colombian Immigration at:

We strongly recommend that U.S. citizens traveling to or residing in Colombia enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency. If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.

Regularly monitor the State Department's website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution.  Read the Country Information For Colombia.  For additional information, refer to the Traveler’s Checklist on the State Department's website.
Emergencies involving U.S. citizens can be reported to the U.S. Embassy by contacting the American Citizen Services (ACS) Unit, located at Calle 24 Bis No.48-50, Bogota, D.C., Colombia or via email through


The American Citizen Services office at the U.S. Embassy in Bogotá and the U.S. Consular Agency in Barranquilla both provide assistance to U.S. citizens in Colombia.

The American Citizen Services (ACS) section of the U.S. Embassy in Bogotá offers a varied menu of services.  Please select the service you require, follow all instructions, and make an appointment if necessary.  Following is a list of the services that are provided with a link to the information. 

Security and Travel Information

Emergency & Travel Messages for all U.S. Citizens

Demonstration Notices

Colombia-Specific Information

Preparing for Emergencies

Smart Traveler Enrollment Program (STEP)

Passports & Reports of Birth


Reports of Birth Abroad

Emergency Services & Contacts

Death of a U.S Citizen Abroad

Victims of Crime

Arrests and Detention

Getting Financial Assistance

International Parental Child Abduction

Missing Persons

Related U.S. Government Services

Federal Benefits

Voter Registration

Affordable Care Act

Veterans Affairs

U.S. Taxes

Notarial Services

Local Resources

Lawyers and Legal Assistance

Hospitals and Medical Resources

Please contact with any questions.  You will typically receive a response within two (2) business days. If you have questions related to Federal Benefits, please contact

NOTE: In some cases security measures in our system block/filter messages and/or attachments that are too large or may be suspected of containing malicious code, including:

• emoticons (.png files), which may be imbedded in the signature block of web-based emails,

• any PNG graphics, banners, movies or similar items, either imbedded or in attachments,

• video or audio attachments (such as .wma files),

• attachments larger than 5MB.

If you have not received a response to your email within two (2) business days, please make sure that your e-mail does not include any of these items before you resend it.